to provide services for daily rental apartments

1. Generalities.

1.1. This document, addressed to any legal entity or individual (hereinafter referred to as the Guest), is an official, public and irrevocable offer Individual entrepreneur Gninenko Vladimir Alexandrovich (booking Service apartments in Moscow city"), hereinafter referred to as "Agent", acting on the basis of the Charter, to conclude a contract for the provision of services of daily rent apartments, using the Internet resource (hereinafter the Site).

1.2. In accordance with paragraph 3 article 438 of the Civil code, the enactment contained in this offer essential conditions is in accordance with paragraph 1 of article 438 of the Civil code of the Russian Federation with an acceptance and is equivalent to the conclusion of the contract on rendering of services of daily rent apartments, as well as extra services in accordance with the request of the Guest, terms and conditions stipulated in this Agreement.

1.3. Full and unconditional acceptance (acceptance) of the terms of this offer is considered to be the implementation of the Guest payment for accommodation in the booked apartment and receipt by the Agent of the relevant financial document confirming the payment. The agent gives the Guest a document confirming the placement on the letterhead of the organization, which contains all the essential conditions of the order (hereinafter - the check-in Form).

1.4. If the Guest does not agree with this Agreement, the Guest has the right to refuse to accept the Contract-offer and conclude a contract with the Agent in writing, or refuse to use the booking services.

2. The subject of the offer.

2.1. The subject of this Contract-offer is the provision of services by the Agent to the Guest of daily rent of apartments in accordance with the terms of this Contract. Under the services of daily rent of apartments (hereinafter – Booking) in the sense of this Agreement is understood as follows: services for booking apartments, consulting, information and other services specified in the Form of Settlement and necessary for guest service.

Booking can be made via the Website, or by phone: +7 (968) 614-80-90, +7 (495) 003-81-97, email This email address is being protected from spambots. You need JavaScript enabled to view it. or through the sites aggregators,,

3. Rights and obligations of the parties.

The agent guarantees the Guest a full legal right to rent the apartment. The apartment is free from any third party claims.

3.1. The agent shall:

3.1.1. No later than 3 working days from the date of receipt of the order to confirm the possibility of providing the Customer with a Reservation indicating its value.

3.1.2. To make a reservation of the apartment and provide the services included in the price of the order; to draw up the documents giving the Guest the right to receive the services ordered, and to transmit copies of these documents in electronic form to the Guest.

3.1.3. To eliminate all problems arising not through the fault of the Guest in the premises, to keep the apartment and the equipment installed by the Agent in good condition. In case of any malfunctions, emergencies or threat of their occurrence in the premises, the Agent undertakes, within a reasonable time, to take the necessary measures to eliminate them.

3.1.4. If it is impossible to provide the booking Service on the conditions stated by the Guest, inform the Guest and offer the booking on alternative terms.

3.1.5. Give the Guest two sets of key cards from the entrance doors to the apartment and elevators at the time of arrival to the apartment.

3.1.6. Timely notify the Guest of all situations that require additional coordination.

3.1.7. The service is considered to be properly provided by the Agent in case of check-in of the Guest in the selected apartment, full or partial payment of accommodation, as well as in case of refusal of it on the initiative of the Guest, or not check-in.

3.1.8. The agent has the right to check the use of the apartment and its condition in the presence of the Guest. In exceptional cases, requiring immediate intervention, the Agent reserves the right to visit the apartment without prior consent of the Guest, including the absence of the Guest in the apartment.

3.1.9. The agent has the right to withhold from the Guest a fine of 10'000 (ten thousand) rubles in case of violation of The ban on Smoking in the apartment and a fine of 10'000 (ten thousand) rubles for Smoking in public areas.

3.1.10. If the Agent does not receive full payment for the ordered services within the agreed period or before the date of arrival specified in the check-In Form, the Agent has the right to cancel or change the reservation at its discretion, notifying the Guest. At the same time, the Agent reserves the right to withhold advance payment in order to compensate for its losses and actually incurred costs associated with the fulfillment of obligations under this Agreement

3.1.11. The agent has the right, if the Guest does not comply with any of the points of this offer, to refuse further services to the Guest.

3.2. Guest undertakes:

3.2.1. After reviewing the tariff plans and the provisions of this offer posted on the Website, make an application by filling in the required fields in the booking form with all the necessary reliable information about yourself and the end users of the Service, displaying specific wishes about the category of apartments, the number of booked apartments and the terms of their use. The application can be made as above in this offer phone numbers, e-mail or on-line.

3.2.2. Make payment within 72 hours from the moment of confirmation of the application on the basis of the confirmation received from the Agent - by Bank transfer on the Website, or by cash payment at the location of the Agent. Send to the Agent the documents confirming the payment immediately within 24 hours, notify the Agent of the committed action.

3.2.3. Observe the fire safety rules, the rules of staying in the apartments and the rules of staying in the common areas of the complex, established by the administration.

3.2.4. Immediately inform the Agent about the occurrence/ threat of any malfunctions or emergencies in the apartment. In case of leakage of water supply, Sewerage, power supply problems, the Guest undertakes to inform the Agent about the problems within 1 hour, otherwise the Agent is released from responsibility and responsibility for all damage caused to the apartment and adjacent premises entirely lies with the Guest.

3.2.5. Ensure the safety of the agent's apartment and property and keep the apartment in good condition. In case of damage to the apartment or property of the Agent through the fault of the Guest, the Guest undertakes to reimburse the Agent for the cost of repair or replacement of damaged property, taking into account natural wear and tear. In case of theft of the agent's property, the Guest undertakes to reimburse the full value of the lost property. Guest, throughout the term of the lease and the validity of this agreement, regardless of the actual location of the Guest, is fully responsible for the safety of the agent's property.

3.2.6. Use the apartment only for the purposes stated by the Guest initially and agreed with the Agent in advance.

3.2.7. Vacate the apartment, in the presence of an Agent, no later than the expiration of the lease specified in the Form of Settlement.

3.2.8. At the time of release of the apartment, return to the Agent all handed over to the Guest sets of key cards from the apartment. In case of loss of a set of key cards, the Guest is obliged to pay a fine of 1,000 (one thousand) rubles for each lost key.

3.2.9. Do not sublet the apartment to third parties.

3.2.10. Do not disturb public order, do not make noise, do not include loud music, TV and other noisy devices from 23.00 to 09.00.

3.2.11. Do not smoke in all areas of the apartment, as well as in the surrounding areas, with the exception of places specified by the Agent.

3.2.12. The guest has the right to change or cancel the Reservation free of charge by sending a notification to the Agent no later than 7 (seven) days prior to the date of accommodation. The cancellation statement must be in writing and signed by the Guest. Cancellation of booked services by phone or orally is not a basis for free cancellation. If cancelled less than 7 (seven) business days in advance or in case of no-show, the full amount of the reservation will be charged and the Deposit will not be refunded.

3.2.13. The guest has the right to extend the lease term on the terms and only in agreement with the Agent, notifying the Agent no later than 1 (one) day before the end of the lease term.

4. Financial relations between the parties.

4.1. The cost of Booking and the amount of prepayment in the apartment is negotiated with the Agent separately and can change in a greater or lesser direction, depending on the season, the duration of the Reservation, the number of people living, the purpose of use of the apartment and other conditions.

4.2. Payment for the Booking in the apartment chosen by the Guest is made upon arrival, in the amount specified in the booking confirmed by the Agent minus the prepayment.

4.3. After the prepayment is made, the Guest has the right to demand a full or partial refund of the money paid to the Agent, not later than 7 (seven) working days prior to arrival. This requirement is made in writing, in any form or through the Site.

4.4. In case of a written application of the Guest for a full refund of the money paid for the Reservation, the refund is made only if the request is actually received by the Agent in writing no later than 7 (seven) days before the date of arrival. In the "high date" (the period of Christmas and new year holidays (from 25 December to 14 January), festivals, sporting events (Olympics, world Championships), possible special terms of booking and cancellation.

4.5. In case of early termination of stay in the apartment, the cost of unused Services will not be refunded.

4.6. The apartment is provided to the Guest upon transfer of the Deposit for the entire period of use of the Apartment. The Deposit will be returned to the Guest after the end of the rental period, provided there is no damage and penalties.

4.7.The agent has the right to withhold the Deposit in case of non-payment by the Guest of additional paid services, the cost of damaged, damaged or lost property, keys (cards), fines for non-compliance with the rules of use of the Apartment, fire safety and sanitary rules.

Agent without additional consent of the Guest has the right to write off without acceptance from the guest's Bank card amount (to transfer funds):

- rent for the use of the Apartment, other payments, including fines, penalties, damages, including the amount of the guest's debt to the Agent, as well as any other obligations arising as a result of damage and from other grounds provided by the legislation of the Russian Federation, as well as the amount of compensation for the agent's expenses incurred by the Agent as a result of actions (inaction) of the Guest.

4.8. Debiting of funds is carried out when the Agent has grounds for their write-off. The guest is notified of the fact of debiting funds for damages, fines, penalties.

4.9.The guest gives his / her unconditional consent to the withdrawal of funds from his / her Bank card for making payments (including fines and other payments) - without acceptance. Write-off of amounts is allowed both in full and in parts at the discretion of the Agent. In case of insufficient funds on the Bank card, or the inability of the Agent to withdraw funds from the Bank card for other reasons, the Guest undertakes to pay all necessary payments from the moment of receipt of the relevant notification from the Agent. The guest undertakes to ensure that the balance on the Bank card is sufficient for the withdrawal.

5. Rules of events, photo and video production, on site.

5.1. All events and videos held on the territory of the apartment are charged at least at double the cost of the Rates published in the section On-line booking Site.

5.2. When agreeing on the conditions of the event, Guests are invited to fill out a questionnaire, the results of which, the Agent has the right to set an arbitrary price in consultation with the Guest, based on the description of the event.

5.3. All actions and photo-and video-productions are coordinated by the parties by the separate agreement of "Rendering of services".

5.4. The agent has the right to request a Deposit amount as security for the Guest's obligations under the "Services" agreement.

6. Liability of the parties and dispute resolution.

6.1. For non-performance and/or improper performance of obligations under this offer, the parties shall be liable in accordance with the current legislation of the Russian Federation.

6.2. The agent shall not be liable in the event of non-performance or improper performance of the Service on its part or by third parties arising from the inaccuracy, insufficiency or delay of the confirmed information and documents provided by the Guest, as well as arising from other violations of the terms of this offer on the part of the Guest.

6.3. The agent is not responsible in case of non-arrival of the Guest in the paid apartment on the first day of arrival, and as a result, possible not settling in them.

6.4. The agent is not responsible for the discrepancy between the provided service and the guest's expectations and his subjective assessment.

6.5. The agent shall be released from liability for full or partial failure to fulfill obligations under this offer, if this failure was the result of force majeure arising after the conclusion of this agreement, as a result of extraordinary events that the parties could neither foresee nor prevent by reasonable measures (force majeure).

6.6. Disputes arising in the performance of this Agreement on the terms specified in this offer shall be resolved through negotiations between the parties or in the complaint procedure. If disputes and disagreements between the parties are not settled through negotiations, they shall be settled in court at the location of the Agent.

6.7. The agent is not responsible for the illegal actions of the Guest.

6.8. The agent is not responsible for the data and information stored, transmitted and received through any equipment installed in the apartment. Internet access is provided through an open wireless network without guarantee of confidentiality of transmitted or received information, including by third parties.

6.9. The agent declines responsibility if the decision of the authorities or responsible persons to the Guest was denied the opportunity to stay in the booked apartment (accommodation) for reasons: violation of law and order or causing concern to others, alcohol or drug intoxication or violations of other rules of social behavior, storage, transportation or distribution of drugs, illegal storage of weapons, etc.; incorrect registration of personal documents (no record of family members in the passport of the Guest, the absence or improper execution of powers of attorney for minor children, etc.).

6.10. In case of violation of this agreement by the Guest, the Agent has the right to evict the Guest from the apartment without refund.

6.11. The guest's refusal of any services during the stay does not entitle the Guest to receive compensation for unused services. This also applies to cases of late arrival of the Guest to the arrival at the apartment specified in the form of the Settlement.

7. Other terms and conditions.

7.1. This offer and the form of settlement are an integral part of this agreement.

7.2. The contract is concluded from the date of receipt by the Agent of documents confirming the payment of the Guest Reservation and is valid until the parties fulfill their obligations.

7.3.Making a payment, the Guest confirms that he / she has read and accepts the terms of the contract-offer for the provision of services for daily rent of apartments. We accept credit cards: VISA CARD, MASTER CARD, АМЕRICAN EXPRESS.

7.3. In all other respects, that is not provided by this offer, the parties will be guided by the current legislation of the Russian Federation.

7. Details of the parties.


Name: Individual entrepreneur Gninenko, Vladimir Alexandrovich

INN: 770170861554

OGRNIP 315774600173923

Ruble account details

SP Gninenko, Vladimir Alexandrovich

Account number: 40802810202560001970

INN: 770170861554

Bin: 315774600173923


BIC: 044525593

F/s: 30101810200000000593 in GU BANK of RUSSIA IN the Central Federal district

Address 105094, Moscow, Golanowski proezd, 4A, page 1 of 22 sq

Tel.: +7 (968) 614-80-90, +7 (495) 003-81-97
e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it., web:

Any person specified in the payment document on whose behalf the payment is made under this offer (the payer), and if the payment is made for a third party (and this follows from the payment or financial document), then the Guest under this agreement is the person for whom the payment is made.

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